Banyan Tree Sanya

服務很好，很安靜

乾淨衞生，管家服務好，非常滿意

服務很好。私密性很好。感謝前台的管家熱心幫忙。對待工作認真。每次來都住悦榕莊。按摩SPA也是很好。

非常驚喜愉快的入住體驗！和朋友自駕海南住在悦榕莊是最正確的選擇！酒店私密性很好，安靜且乾淨，符合度假需求，驅蟲也做得很不錯，每天會有營養盤和夜床服務，早飯也好吃。工作人員服務特別貼心，接駁車很方便響應也及時迅速。最後一晚在酒店點了餐，送得很快並且味道很好。尤其感謝這幾天Iris姐姐和Naomi姐姐的照顧，非常温柔細心，讓本就舒適的旅程錦上添花☺️❤️以後來三亞還是會選擇悦榕莊❤️

Location of the hotel is excellent, huge complex with private beach surrounded by green hills, with view on Phoenix island. Beautiful villas with private swimming pools. Food is delicious both breakfast buffet and dinner options, restaurant staff is very open and proactive with some people also speaking good English. However there is little information reaching guests (at least foreign ones) from the hotel, about typhoon warnings and not to leave the room in the evening we found out from the nice restaurant staff during breakfast, as cleaning of the room was delayed only in the evening we noted some note in the room about upcoming typhoon. Overall there were so many trees broken the next day morning, that if we left the room definitely it wasn’t safe, there should be much better notice and direct communication with every of guests about danger on hotel premise - in fact there were only few guests this day from what we noted. Sunset event was also relocated to other place on second day and no information nowhere about this. Buggy service could be also improved, there were problems to order it sometimes. I hope hotel could improve on those elements as otherwise this is very good resort.

滿意滿意👍